Welcome to
I See T - A Pun for ICT

I See T also readable as I See Technology

Frank Schroeder

Windows Support Technician also known as Specialist for Layer 8 Problems (insider will understand)

01.07.2024 - I worked for already 25 years as Support Technician

02.05.2024 - I worked 5 of these 25 years for the Government of Luxembourg

So yes, I have a very big knowledge but still don't know everything

Since July 1st, 1999 I have been working as an IT technician who went to the customers’ home or office to solve their problems. This made me see a broad range of problems and helped me to develop my analysis skills to the top. Also, I saw during those years a multitude of PCs, servers, printers and all other kind of hard- and software.

As I am a technician who loves learning by doing I learned nearly all in that way and not by doing training. (for server diagnosis I bought as example my own server to work/test on it at home).

So over the years I worked for many companies like Data Team Luxembourg, Tree Top or Vesperia (to only mention a few of them) and I mainly worked in all those companies as field technician.

In the years 2011 till 2015 I worked for my self. I mainly supported doctors with a software called GECAMed, which I memorized over the years and most of the time I was nearly the only person who gave support for that program.

Unfortunately in 2013 I trusted the wrong persons and lost nearly all what I owned (over 100.000€ in damage).

I never really recovered from that and so I had to stop my activity in 2015

After my self-employment trip, I came back to the normal IT market and started to work for the Deutsche Bank (first external for Sogeti and then, since 01.02.2017, as internal employee). Unfortunately, they decided to not continue with my contract (from August until the end of the year 2017 over 100 employees had to go, especially from the IT sector). During that period, I used Service Now as ticket system and was mainly employed for Level 2 support (remote, phone and even onsite support). I had to create documentation for mainly the Level 1 support desk to improve the first call resolution. As well I generated an internal webpage for the users with self-explaining documentations (screenshots and point to point explanations). Furthermore, I created the Level 2 documentation for the other team members as I was the best (and/or fastest) in resolving problems due to my knowledge acquired all the years before, outside a service desk.

As I love IT, I am always staying open to learn everything new which is of course IT related. In that point, I must say that I never liked programming (applications) that much and that is why I never learned it but for the web development this is totally different.
I always created sites (mostly based on Joomla or WordPress CMS) as hobby and now I wanted to do that on a professional level too and looking at the market I often found offers for technician with web development skills (that was another reason for learning this). As the ADEM offers the Fit4Coding – WebForce3 course in web development, a course which I already wanted to do in 2016, I this time directly asked to get added on the list for the new session which was ideally in English and so I started the course on 04.01.2018 and ended it, of course successfully, on 27.04.2018.

After that I started to work as technician again, not as Web Developer, for the company where on of the WebForce 3  course teachers came from but I didn’t like the job too much (the company was OK!! – I mention this as many people thought that I didn’t like Vesperia)

So at the end, since Mai 2nd, 2019, I work for the government of Luxembourg and that again as technician. Here I am now a Windows Support agent and we have to maintain over 12000 computer distributed all over my country, Luxembourg.

I’m still continuing to learn new things in IT but I’m doing much less now than in my time when I was young. The point is now that I need the money for my family and no longer only for IT hardware lol.

A simple definition of computer hardware is “any physical parts or components that contribute to a computer system.” There are several different kinds of hardware inside a PC. Both desktop and laptop PCs include these types of hardware, though the size and type differ because of a laptop’s compact design.

Think of computer hardware as the parts of your computer that you can see and touch. These are the tangible components that are likely fitted together inside your computer case and installed with a screwdriver.

So computer hardware includes the physical parts of a computer, such as the central processing unit (CPU), random access memory (RAM), motherboard, computer data storage, graphics card, sound card, and computer case. It includes external devices such as a monitor, mouse, keyboard, and speakers.

By contrast, software is the set of instructions that can be stored and run by hardware. Hardware is so-termed because it is hard or rigid with respect to changes, whereas software is soft because it is easy to change.

Hardware is typically directed by the software to execute any command or instruction. A combination of hardware and software forms a usable computing system, although other systems exist with only hardware.

Software is a collection of programs and data that tell a computer how to perform specific tasks. Software often includes associated software documentation. This is in contrast to hardware, from which the system is built and which actually performs the work.

At the lowest programming level, executable code consists of machine language instructions supported by an individual processor—typically a central processing unit (CPU) or a graphics processing unit (GPU). Machine language consists of groups of binary values signifying processor instructions that change the state of the computer from its preceding state. For example, an instruction may change the value stored in a particular storage location in the computer—an effect that is not directly observable to the user. An instruction may also invoke one of many input or output operations, for example, displaying some text on a computer screen, causing state changes that should be visible to the user. The processor executes the instructions in the order they are provided, unless it is instructed to “jump” to a different instruction or is interrupted by the operating system. As of 2024, most personal computers, smartphone devices, and servers have processors with multiple execution units, or multiple processors performing computation together, so computing has become a much more concurrent activity than in the past.

The majority of software is written in high-level programming languages. They are easier and more efficient for programmers because they are closer to natural languages than machine languages. High-level languages are translated into machine language using a compiler, an interpreter, or a combination of the two. Software may also be written in a low-level assembly language that has a strong correspondence to the computer’s machine language instructions and is translated into machine language using an assembler.

A timeline is a visual representation of a chronological sequence of events along a drawn line that helps a viewer understand time relationships. The term can be used to refer to things in the past or future, or that are purely conceptual. Increasingly, timelines combine text and graphic as infographics.

Timelines are useful for documenting any type of development, providing a clear history and assisting viewers in understanding past and current trends. The tools can also help with management tasks. In project management, for example, a timeline depicts milestones, deadlines and other significant dates and events throughout the project’s lifecycle, clearly tying goals to specific dates. Annotations to the timeline can be used to track progress.

So for here you gonna find timelines about ICT in general and about OS like Windows.

Gaming is the practice of playing video games. The term may also refer to betting, especially online. This article focuses just on the term when it refers to video games.

Somebody who is gaming may be playing video or electronic games using a console, mobile phone, VR (virtual reality) goggles, or computer. The gamer is typically a regular player who enjoys electronic games as a hobby. There are also professional gamers; they make a living in the world of esports. In fact, some of them are now millionaires.

The term esports is short for electronic sports, in which gamers compete online or in giant arenas. Prize money sizes have been increasing dramatically over the past few years.

ISeeT TV is our YouTube Channel and also Podcast @Spotify.

A channel on YouTube is a dedicated space where a user or organization can upload, share, and manage their video content. Each channel has its own unique name, branding, and content focus, which can range from vlogs, tutorials, music videos, gaming, educational content, and much more.

Overall, a YouTube channel serves as a platform for creators to connect with their audience and share their interests or expertise.

Our Channel is not monetarized just like nothing is sponsored!

A glossary, also known as a vocabulary or clavis, is an alphabetical list of terms in a particular domain of knowledge with the definitions for those terms. Traditionally, a glossary appears at the end of a book and includes terms within that book that are either newly introduced, uncommon, or specialized. While glossaries are most commonly associated with non-fiction books, in some cases, fiction novels sometimes include a glossary for unfamiliar terms.

A bilingual glossary is a list of terms in one language defined in a second language or glossed by synonyms (or at least near-synonyms) in another language.

In a general sense, a glossary contains explanations of concepts relevant to a certain field of study or action. In this sense, the term is related to the notion of ontology. Automatic methods have been also provided that transform a glossary into an ontology or a computational lexicon.